Endeavour Financial Limited (“we”, “us”, “Endeavour”) are committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (the “GDPR”).
For the purposes of the GDPR, the data controller is Endeavour Financial Limited, a private limited company registered in England and Wales under company number 02778133 with its registered and main trading office at Plough Court, 37 Lombard Street, London, EC3V 9BQ. This means that we are responsible for deciding how we hold, use and keep personal data secure. It also means we are responsible for responding to requests you make in relation to how your personal data is used.
We will collect limited personal data from a number of sources. These include:
Endeavour collects both personal and anonymous data when you send us information or visit our website.
Contact details: This is personal data that can identify you as an individual. In particular this includes title, first name, surname, email address and telephone number.
In general, the data we hold about Business Associates is very limited. We generally only need to have your contact details or the details of individual contacts at your organisation (such as their names, telephone numbers and email addresses) to enable us to ensure that our relationship runs smoothly. We may also hold extra information that someone in your organisation has chosen to tell us.
We don’t collect much data about our Suppliers. We’ll collect the details for our contacts within your organisation, such as names, telephone numbers and email addresses. We’ll also collect bank details, so that we can pay you. We may also hold extra information that someone in your organisation has chosen to tell us.
In order to ensure the safety and security of our Staff, we also collect some basic background information of emergency contacts. We only ask for very basic contact details so that we can get in touch with you because you’ve been listed as an emergency contact for one of our Staff members such as name, email address and telephone number.
Device Event Information: This is anonymous data that will not identify you as a person, but with each of your visits to our website we automatically collect a limited amount of data from you including the web pages you have viewed, domain type, search terms and the URL you came from. The data is collected to measure the number of visits, average time spent on the website and pages viewed etc. This information is used to measure the use of endeavourfinancial.com and improve the content and online services.
We use Google Analytics (“GA”) to record such data. GA aggregates all the data making it anonymous, and at no point do we have access to the raw data and your personally identifiable information.
To find the right balance, we will only use your information:
In the below description, we describe in a little more detail the purposes for which we collect your personal data; the categories of personal data we process for that purpose; the legal basis that allows us to process your personal data; and how long we will keep your personal data for.
Provisions of Service
Understand the website user journey and make improvments
Your privacy is important to us and as such we will not release your personal details to any organisation outside Endeavour for their mailing or marketing purposes. We do however reserve the right to disclose this information in the circumstances set out below under ‘Who has access to your personal data’. We treat all of your personal information as confidential and as such it is held on a secure server.
We may share personal information with the following:
We will never sell your personal information on to any third parties, and do not transfer or otherwise disclose any personally identifiable information outside this company, except where disclosure is required by law.
A “cookie” is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so our website can recognize you when you return to it. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect various items like the operating system and browser that a visitor is using. If you continue viewing our website without changing your cookie settings, you are consenting to their use.
Most web browsers will accept cookies but if you would rather we didn’t collect data in this way you can choose to accept all or some, or reject cookies in your browser’s privacy settings. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
You have the following rights in relation to the personal information we hold about you:
If you ask us, we will confirm whether we are processing your personal information and, if so, provide you with a copy of that personal information.
If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified.
You can ask us to delete or remove your personal information where there is no good reason for us continuing to process it, you withdraw your consent, we are unlawfully holding your personal data or we should erase your personal data to comply with applicable EU law. If we have shared your personal information with our analysts, referenced in ‘Who has access to personal data’ above, we will let them know about the erasure where possible.
You can ask us to ‘block’ or suppress the processing of your personal information, for example, where you contest the accuracy of that personal information or object to us processing it. If we have shared your personal information with others, we will let them know about the restriction where possible.
You have the right to obtain personal information you have provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or ask us to transfer this to a third party of your choice.
You can ask us to stop processing your personal information, and we will do so, if we are:
If you have a concern about any aspect of our privacy practices, including the way we have handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/.
Please write to us at the following address to obtain a copy of the personal information Endeavour Financial holds about you:
Endeavour Financial Limited
Plough Court, 37 Lombard Street,
You can also contact us using the details below:
Phone: 0207 590 2720
We will require that you satisfactorily identify yourself to demonstrate your entitlement to view this information. Requests will be fulfilled within 30 days of receiving them. If you require additional copies, we may need to charge a reasonable fee. This period may be extended by two further months where necessary, taking into account the complexity and number of requests. We shall inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. In the event that we decide to not take action on the request, we will inform you of the reasons for not taking action.
If you have any comments or questions related to this Policy please email firstname.lastname@example.org and we will respond as promptly as we can.
This Policy will be amended from time-to-time if we make any important changes in the way we collect, store and use personal data. We recommend that you check for updates to this Policy from time to time but we will notify you directly about changes to this Policy or the way we use your personal data when we are legally required to do so.